FAQ

Is there a way to log into Lookbooks professional with a mobile phone?
Currently there isn’t a mobile access for Lookbooks Pro available. The site itself should be accessible, but because no mobile design has been created fo...
Fri, 21 Nov, 2014 at 2:57 PM
Can the photographer be placed first when there are multiple artists on a news post?
The artists listed in the overlay are populated based on the associations on the post. By default, they follow the same order as the added associations, s...
Wed, 12 Nov, 2014 at 10:49 AM
On the syndication backend, is it possible to see the quantity of images?
In the top right corner of the history tab on the dashboard there is a current asset count available. 
Wed, 12 Nov, 2014 at 11:11 AM
The system keeps logging me out every time I change tabs.
Please make sure https:\\ is at the beginning of the url and not http:\\. This should correct the issue.
Thu, 13 Nov, 2014 at 8:34 AM
What are the recommended browsers for use of the backend?
Firefox and Google Chrome
Fri, 21 Nov, 2014 at 12:48 PM
What is the Dashboard?
The Dashboard gives an overview of the recent activity on LookBooksPro, including the most recent email marketing campaigns sent out, recently edited port...
Fri, 21 Nov, 2014 at 1:57 PM
Can someone download my image and reuse it commercially?
No, all image sizes on the site are created at 72 DPI which means they can be viewed cleanly but would not be suitable for print purposes.
Wed, 26 Nov, 2014 at 12:50 PM
I added a tag and hit save but it doesn’t seem to have applied.
After following the appropriate steps to add a tag, always remember to hit enter before hitting save. 
Wed, 26 Nov, 2014 at 12:52 PM
Why is my name appearing twice under my posts in Lookbooks Marketplace?
The first name listing is based on the assocaition applied to the image. The second name applies to the agency.  To remove the first name listing, remove ...
Wed, 26 Nov, 2014 at 12:59 PM
I've been adding contacts one at a time. Is there a faster way?
Yes, you can go into Admin, select New Import under the heading CONTACT IMPORT and there are a number of ways to add contacts. You can also add a contact ...
Fri, 28 Nov, 2014 at 9:06 AM